Shipping policy

Shipping Policy

We want your orders to arrive quickly and safely. Please read our shipping policy carefully.

Order Processing

• All orders are processed within 1–5 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Costs

• We offer different shipping options, which will be displayed at checkout.

• Shipping costs are calculated based on order weight, size, and delivery address.

• Free shipping may be available for orders over a certain amount (if applicable).

Estimated Delivery Times

• Once your order is processed, estimated delivery times depend on the destination.

  • Spain: 1-2 business days

  • International: 3-5 business days

• Delivery times may vary due to seasonal demand or circumstances beyond our control (carrier delays, customs, etc.).

International Shipping

• Orders shipped outside our country may be subject to taxes, duties, or customs fees, which are the responsibility of the buyer.

• International delivery times may vary significantly depending on the destination and local customs processes.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

Shipping Issues

• If your order does not arrive within the estimated time, contact us at info@kinibrand.com so we can investigate and assist.

• We are not responsible for delays caused by the carrier or customs.